How long does the shipping and delivery of your order take?
As soon as your order has been received and paid, your order will be shipped. Our warehouse is located in Cologne. Therefore, the shipping usually goes throughout Germany in a jiffy, about 1-3 days. In times like Christmas it can take a little longer now and then. Currently, the Covid-19 virus restricts the delivery of packages and there may be delays. How many days the delivery will be delayed is partly not foreseeable. We ask for your understanding and thank you for your early order and your patience.
Which shipping company do we use?
Typically your order will be shipped with DHL or Deutsche Post.
How can I track the shipment of my order?
As soon as your package has left our warehouse, we will send you a tracking link for tracking purposes. However, you will not be able to find your order in the DHL shipment portal until your order is at DHL or has been scanned. This can take up to 24 hours after notification of shipment.
Is the shipment insured?
Of course, our parcels are insured by the DHL parcel insurance.
What does shipping cost?
Now comes the best part: Shipping is free for you in Germany from 50 euros.
For deliveries to other EU countries, the price is 14.99 euros.
Shipping to Switzerland costs 19,99 Euro. We send worldwide packages on request.